Free delivery on orders over 50 JOD

DELIVERY Policy

WHAT ARE THE DELIVERY OPTIONS?

 

We can deliver all week days except Friday and Public Holidays.

Please note that your orders can not be processed by our delivery partner on public holidays, so these days do not count as working days

Please find below an overview of the delivery options and shipping times. If no one is available to accept delivery of the order, you have the option to arrange for an alternative delivery date or supply additional information about the collection of your order to the courier company

 

Amman: 6 – 24 hours

Other Cities: 2 to 5 days

 

WHAT IS THE COST OF DELIVERY?

 

Standard Delivery

 
 

Jordan Governorates

Delivery Time

Delivery Cost

Free Delivery for orders over

 

Amman

24 Hours

2  JOD

50 JOD

 

Northern Governorates

72 Hours

5  JOD

200 JOD

 

Southern Governorates

96 Hours

6  JOD

200 JOD

 

Express Delivery

 
 

Jordan Governorates

Delivery Time

Delivery Cost

Free Delivery for orders over

 

Amman

1 Hours

  4 JOD 

 150 JOD

 

 

 

CAN YOU DELIVER TO DIFFERENT ADDRESS THAN MY BILLING ADDRESS?

 

  • Yes, you can ship to a different address. When you are in the checkout process you will be invited to enter and select the billing and Delivery address

WHAT IF MY PARCEL DOES NOT ARRIVE?

WHAT DO I DO IF I MISSED THE DELIVERY OF MY ORDER?

 

WHAT IF MY PARCEL DOES NOT ARRIVE?

  • In such a case please contact our Customer Service center on: +962 7 9666 0000, Saturday to Thursday 10:00 am to 06:00 pm / 6days (JORDAN)
  • E-mail: [email protected]and WhatsApp +962 7 9666 0000.

 

WHAT DO I DO IF I MISSED THE DELIVERY OF MY ORDER?


If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company

 

  • Orders may not be shipped to P.O. boxes, AFO/FPO addresses or to any address outside JORDAN
  • Orders are delivered Saturday through Thursday, excluding Friday and public holidays